We’ve had our Camera system since 2009. Over the years we have upgraded and now have 30 cameras watching the entire floor….cashiers, stock room, delivery area and parking lot. My previous expertise in loss prevention in the grocery industry taught me that a good surveillance is mandatory to reduce and control shrinkage, employee theft, and shoplifting.
But while controlling inventory shrink is vital, it is not the only benefit of installing a good CCTV system. We use it for vendor theft issues, to help increase employee productivity, and liability issues…it’s just like having a lawyer on your side!
There’s no question that there is more effort and support on the floor as we can monitor from our office and our home. It definitely makes a big difference. The remote viewing is key for us. The peace of mind you get from knowing you can view from home or anywhere in the world is so positive for us and the store, it’s huge! We love the new Mobile phone app, now we’re really connected.
Our camera system is an essential part of our business and mandatory for a meaningful loss prevention program. If you add in labor, productivity, deterring theft, and peace of mind, it can literally pay for itself IN MONTHS!”